Effective Date: July 09, 2025
At Yaazoh.com, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, you may be eligible for a refund in accordance with this policy.
- Refunds are only issued for items that meet the return or cancellation criteria.
- Items must be returned in their original condition and packaging within the timeframe specified by the vendor.
- Refund requests must be submitted through the Yaazoh platform and reviewed by the respective vendor.
- Customers must initiate a return or cancellation via their Yaazoh account.
- Once the item is received and inspected by the vendor, a refund will be approved or declined based on the product's condition and compliance.
- Approved refunds will be processed through the original payment method used at checkout.
- Approved refunds typically take 5–10 business days to reflect in your account, depending on your payment provider.
- Some delays may occur due to bank processing times or holidays.
- In some cases, partial refunds may be granted for:
* Items not in their original condition
* Missing parts not due to vendor error
* Products returned after the allowed return period
- Digital downloads and e-gift cards
- Personalized or custom-made items
- Items marked as 'final sale'
- Perishable goods and health or hygiene products once opened
- If there is a disagreement between the customer and vendor regarding a refund, Yaazoh will mediate the dispute.
- Final decisions will be made based on evidence provided by both parties and in accordance with this policy.
For assistance with refunds, contact our support team:
Yaazoh Customer Support
Email: support@yaazoh.com
Website: https://yaazoh.com
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Ghana
